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Terms of Service

Last updated: November 2025

These Terms of Service outline the conditions under which Manual Therapies provides treatment sessions, online services, and related communications. By booking or attending a session, you agree to these terms.

1. Professional Scope

Manual Therapies provides remedial massage and manual therapy services based on professional training, current evidence, and best-practice standards. Sessions are not a substitute for medical diagnosis or treatment. You are encouraged to consult your GP or healthcare provider for any medical concerns.

2. Bookings & Payments

Appointments can be made online or directly with Andy. Full payment is required on the day of your appointment unless otherwise arranged in advance.

Payments can be made by cash or PayID. Private health rebates are available for remedial massage depending on your fund and level of cover.

3. Cancellations & Rescheduling

If you need to reschedule or cancel, please provide as much notice as possible so that your appointment time can be offered to another client.

Manual Therapies maintains a flexible approach to cancellations, relying on mutual respect and clear communication. Frequent late cancellations may result in a deposit being required for future bookings.

4. Confidentiality

All personal and health information shared during sessions or through the booking system is kept strictly confidential, in accordance with Australian privacy law. Your data will never be shared without consent except where legally required.

5. Practitioner Responsibility

All care is taken to provide safe, evidence-informed treatment tailored to your needs. However, every body responds differently, and results cannot be guaranteed. You agree to communicate openly about your comfort, health status, and any concerns during your session.

6. Client Responsibility

By participating in treatment, you agree to disclose relevant medical history, injuries, or health conditions. You understand that manual therapy involves physical touch and consent can be withdrawn at any time.

7. Liability

Manual Therapies and its practitioners are not liable for any loss, injury, or damage resulting from the use or misuse of treatment information or techniques beyond the scope of professional care.

8. Website Content

All website content, including text, imagery, and design, is owned by Manual Therapies and may not be reproduced without written permission. Information provided on the site is for general educational purposes and should not replace individual professional advice.

9. Contact

For questions about these terms or your rights as a client, please contact:

Manual Therapies
42 Chopin Court, Nerang, QLD 4211
ManualTherapiesGC@gmail.com

Manual Therapies
Reclaim Your Body.
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